Frequently asked questions
Who can I refer to Jake?
You can refer any friends that haven’t ordered at Jake before, samples included. Please don’t share your code to the public – codes found on e.g. coupon websites will be blocked by the system.
Where can I find my referral code?
Your referral code is automatically loaded into the pre-baked Twitter-, Facebook-, or email-message. You can also find your referral code in your Jake account, under “referrals”.
I don’t have a Jake account yet. How do I get a referral code?
If you’ve already placed an order as a guest, you’ll still need to create an account in order to get your referral code. Once you’ve made your account, send a message to our Customer Service team
. They’ll be happy to assign you a personal referral code asap.
How do I spend my Jake credits?
If you’ve earned Jake credits, simply log in to your account before you place your next order. The credits will be automatically applied to any order with an order amount above €50. If your credit exceeds your order amount, your order will be free and the excess credit will be stored in your account for your next order(s).
What if I have a subscription?
If you have a subscription, your referral credits will be automatically applied to your next renewal. If your credit exceeds the order amount, your order will be free and the excess credit will be stored in your account for your next renewal(s).
When does my referral credit expire?
The credits never expire. We’re forever grateful for referring your friends to Jake.